Statement From VP Of Infrastructure On Facebook Outage

Statement From VP Of Infrastructure On Facebook Outage

Annapolis, MD (Arundel.News & AAFA)- A statement issued by Facebook's engineering department says the underlying cause of Monday's worldwide blackout of its sites also caused damage to the capabilities of the company's internal communications systems. Changes to Facebook's configurations otherwise known as the:

"backbone routers that coordinate network traffic between our data centers caused issues that interrupted this communication. This disruption to network traffic had a cascading effect on the way our data centers communicate, bringing our services to a halt."

, the VP of Infrastructure for Facebook, wrote an apology to users who were affected by the outage in a blog post on engineering.fb.com.  The statement recognized the massive impacts the blackout had on businesses that were unable to use applications like Instagram and WhatsApp for their day to day operations. That resulted in an unknown amount of loss for online transactions normally conducted on Facebook sites. Read the full statement from Facebook below:

"To all the people and businesses around the world who depend on us, we are sorry for the inconvenience caused by today’s outage across our platforms. We’ve been working as hard as we can to restore access, and our systems are now back up and running. The underlying cause of this outage also impacted many of the internal tools and systems we use in our day-to-day operations, complicating our attempts to quickly diagnose and resolve the problem.

Our engineering teams have learned that configuration changes on the backbone routers that coordinate network traffic between our data centers caused issues that interrupted this communication. This disruption to network traffic had a cascading effect on the way our data centers communicate, bringing our services to a halt.

Our services are now back online and we’re actively working to fully return them to regular operations. We want to make clear at this time we believe the root cause of this outage was a faulty configuration change. We also have no evidence that user data was compromised as a result of this downtime.

People and businesses around the world rely on us everyday to stay connected. We understand the impact outages like these have on people’s lives, and our responsibility to keep people informed about disruptions to our services. We apologize to all those affected, and we’re working to understand more about what happened today so we can continue to make our infrastructure more resilient." 

 

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